Keeping up with Apple technologies is very important to maintaining a current level of understanding of how the new systems work and how to troubleshoot them. Apple offers several levels of certification for Mac OS X and Phil is one of the first consultants to achieve the Apple Certified Support Professional (for desktop support) and Apple Certified Technical Coordinator (for server support) certifications. In addition, Phil has also upgraded his Certified Trainer status for Snow Leopard and Snow Leopard Server.
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